Frequently Asked Questions

GENERAL

Yes, as flower supplier, Allesscia has 2 retail outlets in Indonesia. One in Jakarta , and the other one is in the island of Gods, Bali.

Our 2500+ selections of fresh flowers, fillers and greens are available for sale to everyone. These include Florists, Decorations, Wedding Organizers, Restaurants, Hotels, Caterers, Wedding Planners, Churches, Brides, and even any individuals can enjoy and  buy all of our collections at an affordable price.

Local Flower products are coming from our farm, Allesscia Farm. For the imported flowers, we directly ship the products from all around the world. We are regular buyer from Holland, South America, China, New Zealand, Japan and many more. All Products also has been through to a very tight quality control to meet our standards for quality and freshness.

To ensure freshness and the quality of our products, we do import flowers several times per week. And for the local flowers, we bring them from our farm fresh every day from Monday – Saturday. Our Farm specialize in producing premium Lilies, Roses, Hydrangeas, Chrysanthemums and many more.

As season, climate, weather and demand changes, the price for imported flowers do fluctuates every now and then. However, we will always keep our offerings interesting all year round.

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Placing an order

There are two ways you can place an order with us. If you live in Bali or Jakarta, you are able to buy/order the flowers directly by visiting our store. The second ways is by placing an order by call through our sales team or send an email to marketing@allesscia.com

While we do accept same day order, however placing an order in advanced will helps us to provide the flowers based precisely to your needs. For imported flowers, 4 – 14 days in advanced is recommended (depending on the flowers & season).

Products cannot be cancelled if your items has already been on the journey to Allesscia Head office or Branch.


Shipping

Yes, We do Ship our flowers to all big cities in Indonesia.

Yes, We do deliver our flowers.

By Train, Bus, and by Air.

Yes, freight is added as separate line item on shipping. For pick-up at location there is no freight charge.

Shipping costs vary based on the location and the methods of shipment. (via Air, Bus or Train )

Yes, please do let us informed.


Financial

We require credit requests within 24 hours after receiving the products and it should be accompanied by clear photos of the damaged items (zoomed in photos) and also the (zoomed out ) photos showing the number of stems damaged.

Yes. Most of the customers have to settle the invoice before delivery. Please let us know if you are looking for credit payment terms.

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